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Social Media Content Intern, MTA

CUNY Office of Careers & Internship Programs (OCIP)
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Social Media Content Intern, MTA

 

MTA Agency

MTAHQ/BSC

 

MTA Department

MTA Customer Experience

 

Department Overview

The MTA's Customer Experience teams work together to create content and communication systems to improve the customer experience for our riders on a daily basis. This includes social media, newsletters, digital screens, the website, phone apps, and more.

 

Intern Roles & Responsibilities

 

Intern will:

  • work on the social media team with projects intended to improve MTA customer experience via the MTA's social media channels. This includes 
  • content creation (both graphic design and video), 
  • copywriting, 
  • content ideation, 
  • community management, 
  • analytics reporting and other related tasks. 
  • have the chance to collaborate with different members across teams in Customer Experience, Marketing, and more. 
  • also have the opportunity to work at other MTA locations and attend events through the MTA system.

 

Office Location

2 Broadway, 14th Floor, New York, NY 10004

 

Preferred Qualifications

  • Pursuing a degree in communications/marketing/graphic design/advertising/journalism/emerging media/urban studies
  • A portfolio of content they've created would be helpful as well.

 

Required Qualification

Currently matriculated CUNY student.