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Technical Manager V - Personnel Services Manager - IPR#47187

Date: Apr 9, 2024

Location: Peoria, IL, US, 61602

Job Requisition ID: 36691


Position Title: Technical Manager V

Agency: Department of Transportation

Closing Date/Time: 04/23/2024

Salary: $6,145 - $10,210 Monthly

Anticipated Starting Salary Range: $6,145 - $7,645 Monthly

Job Type: Salaried

County: Peoria

Number of Vacancies: 1

Plan/BU: Non-Union


Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Transportation must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Agency Mission Statement

The Illinois Department of Transportation is seeking to hire a Personnel Services Manager.

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

  • Monday-Friday work schedule
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (10) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources
  • Flexible and hybrid work schedules are available in many program areas.

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

Job Responsibilities

This position is responsible for all district personnel functions and exercises discretion to ensure utilization of resources to accomplish district goals. This position aids district employees, local agencies, elected officials and the public.

Staff: Direct: 2; Indirect: 6
District Staff: 350-500
Personnel Services: >$200,000

Personnel Transactions: 1200

Safety Training Classes: 70

Union Contracts Administered: 3

This position reports to the Administrative Manager. Reporting to this position are the Safety & Claims Unit Manager and a Personnel Officer.

This position operates in an environment of managing the district personnel section which performs work governed by complex personnel policies/procedures, various laws/regulations involving recruitment, hiring, selection and placement of personnel within an organization that has union, nonunionized, professional, and paraprofessional employees. Numerous layers of regulations involving executive orders, federal/state laws, Department of Central Management (DCMS) rules, departmental personnel policies and union contracts must be considered to ascertain which takes precedence in a conflict situation. The district is in an area that is known for its strong union presence which requires sensitivity when communicating with various local and union officials. The incumbent is required to effectively communicate departmental positions and practices to all levels of employees, labor unions, applicants, local political leaders, employment applicants, various civic groups, and the public.

Typical problems include labor and union conflict, appropriate use of progressive discipline and the development of defense in areas of potential litigation. The greatest challenge is to ensure consistent application of policies and practices to personnel issues.

This position is responsible for implementing and administering fair, consistent personnel policies, and practices for the district. As a principal policy administrator, the incumbent will maintain, interpret, implement personnel rules, policies, and procedures. The incumbent will recommend revisions of policy and attend meetings involving policy issues. This position deals continually with confidential information pertaining to district policies, personnel transactions and union matters. The incumbent will gather information for the bureau chief on confidential issues dealing with personnel policies and coordinate responses for these requests and issues.

Job Responsibilities Continued

The incumbent will develop the section budget allocating resources as necessary to accomplish goals and objectives. This position will coordinate district headcount requirements and provide comprehensive reports with applicable staffing recommendations. The incumbent will conduct interviews, recommend selection of candidates, and coordinate temporary employment needs. This position will administer salary guidelines by determining starting salaries, reviewing recommended promotion raises for compliance with the plan, reviewing salary inequities and recommending adjustments, and coordinating annual increases. The incumbent will direct the development of position descriptions, review classification requests, maintain records of organizational structure/functions, and recommend changes for improved organizational efficiency. The incumbent will administer the district Affirmative Action Program, maintain documentation, and prepare applicable reports. The incumbent will provide interpretation to management and employees on union contract issues, respond to union inquiries concerning various issues, conduct analysis of situations requiring corrective progressive disciplinary action and recommend appropriate action. The incumbent will investigate all 2nd level hearing grievances. This position supervises the preparation of all district personnel transactions, the preparation and maintenance of all personnel records, the preparation of district payrolls and the administration of employee benefit programs. The incumbent will supervise workers' compensation and property damage claims activities. The incumbent will supervise the Annual Safety Program and coordinate the departmental training programs for district personnel.

Responsibilities are accomplished with the assistance of the following:

who provides personnel and management support service in the areas of policy and procedure applications, union contract administration, organization, staffing, benefits, payroll, and other areas of employment service.

who is accountable for worker's compensation, immobile and mobile property damage, damage to third parties, Court of Claims investigations and the administration of the Freedom of Information Act and for developing and presenting safety programs.

This position is given the freedom and discretion in administering all personnel functions. Problems of a unique nature are presented to the supervisor with recommendations for solution. The incumbent will make recommendations for the hiring, firing, training and salary increases of staff. This position is constrained by district departmental practices and policies, DCMS rules, union contracts, and applicable federal/state laws.

Job Responsibilities Continued

Internal contacts include employees at all levels throughout the district for the purpose of providing policy and contract interpretations, counseling or problem resolution, district administrative/personnel managers, Central Highways Administration Staff, Office of Finance and Administration and Office of Chief Counsel staff. External contacts include DCMS, State Employee Retirement System, Department of Human Rights and Equal Employment Opportunity Commission staff, various union representatives, elected officials, local agency personnel, various colleges, university staff and the public. Successful completion of a background check is required.

The effectiveness of this position is measured by the incumbent's ability to provide timely and quality personnel service to management and line employees to maximize effectiveness and efficiency of operations while minimizing potential adverse impacts and consequences to the district.

Principal Accountabilities

1. Directs the activities of the section including classification/organizational issues, payroll processing, employee benefit programs, salary issues, and personnel transactions.
2. Implements/administers personnel policies and practices for the district, recommends revisions to policy, and attends meetings involving policy issues.
3. Gathers information of a confidential nature for the bureau chief and coordinates responses to inquiries on these issues.

4. Develops section budget allocating resources as necessary to accomplish goals.
5. Provides interpretation of union contracts to departmental management.
6. Conducts analysis of situations requiring corrective disciplinary action.
7. Coordinates the annual safety program, the district Affirmative Action Program, and the departmental training program for district employees.
8. Supervises the district workers' compensation and property claim functions, represents the district in meetings and court hearings on issues pertaining to this function.
9. Train, motivates and evaluates staff.
10. Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
11. Performs other duties as required.


Position Requirements

Education and Experience:

  • Completion of a bachelor’s degree majoring in Human Resources Management, Business Administration, Business Management or Public Administration Plus three years of human resources management experience, personnel-related field experience, including payroll processing, timekeeping and benefits or a combination thereof, Or
  • Eleven years of human resources management experience, personnel-related field experience, including payroll processing, timekeeping and benefits or a combination thereof.
  • Valid driver’s license.
  • Districtwide and some statewide travel.
  • Successful completion of a background check.

Position Desirables

  • Supervisory experience.
  • Working knowledge of Department of Central Management Services (DCMS) rules, departmental personnel policies, and union contracts.
  • Strong oral and written communication skills.
  • Strong organizational skills.
  • Ability to maintain harmonious relationship with employees, agency officials, and the public.

*If you meet the qualifications for this position, please follow the link and apply today!

Work Hours: 8:00 AM - 4:30 PM Monday - Friday

Work Location: 401 Main St, Peoria, Illinois, 61602

Work Office: Office of Highways Project Implementation, Region 3/District 4/Bureau of Administrative Services


Posting Group: Employee Services; Leadership & Management; Legal, Audit & Compliance; Office & Administrative Support; Public Safety; Transportation

*If you have questions about the Job Responsibilities or Qualifications, please reach out to the Agency Contact listed above

*If you have questions about the application process, please reach out to

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