Business, HR, & Administration Intern- Unpaid Internship

Position Title: Business & Administration Intern- Unpaid Internship

Status: Unpaid Intern

Department:  Administration

Job Description

Tampa General Hospital Behavioral Health Hospital is seeking motivated and professional undergraduate business students to participate in a hands-on internship experience designed to bridge classroom learning with real-world healthcare operations. This internship provides exposure to both business office functions and human resources operations within a growing behavioral healthcare organization.

Interns will work closely with the Business Office Manager and People Services Director, gaining practical experience in healthcare administration, business operations, financial processes, workforce management, employee engagement, and organizational effectiveness. This opportunity is ideal for students seeking to apply business concepts learned in the classroom while developing professional skills in a complex healthcare environment.

Throughout the internship, students will gain insight into how business principles support patient care, organizational performance, employee engagement, and operational success in a healthcare setting.

Interns will work closely with the Business Office Manager and People Services Director, gaining practical experience in healthcare administration, business operations, financial processes, workforce management, employee engagement, and organizational effectiveness. This opportunity is ideal for students seeking to apply business concepts learned in the classroom while developing professional skills in a complex healthcare environment.

Throughout the internship, students will gain insight into how business principles support patient care, organizational performance, employee engagement, and operational success in a healthcare setting.

Learning Objectives

By the conclusion of the internship, students will have the opportunity to:

• Apply business management concepts in a healthcare environment.
• Develop professional communication and interpersonal skills.
• Gain exposure to human resources functions, including recruitment, onboarding, employee engagement, and workforce planning.
• Understand the relationship between operational efficiency, financial performance, and organizational outcomes.
• Analyze business data and identify opportunities for process improvement.
• Participate in projects that support organizational goals and strategic initiatives.
• Strengthen problem-solving, critical thinking, and project management skills.
• Learn how leadership teams use data and metrics to make operational decisions.

Internship Responsibilities

Business Operations

• Understands and adheres to hospital compliance plan and code of conduct.
• Respects confidentiality at all times; follows HIPAA guidelines for disclosing information.
• Adheres to facility, department, corporate, personnel and standard policies and procedures.
• Treats all patients, visitors, and co-workers with dignity and respect.
• Always appears professional. Wears name badge at all times. Adheres to uniform standards if applicable. 
• Supporting business office processes and administrative functions.
• Assisting with data collection, reporting, and analysis.
• Participating in process improvement initiatives.
• Supporting operational projects and departmental goals.
• Assisting with documentation, workflow mapping, and project tracking.
• Observing how financial and operational metrics are used to guide decision-making.
• Preparing reports, presentations, and meeting materials.

Human Resources/People Services

• Assisting with onboarding and orientation activities.
• Supporting recruitment and workforce development initiatives.
• Participating in employee engagement and recognition programs.
• Assisting with training coordination and professional development activities.
• Learning about employment practices, compliance, and organizational policies.
• Supporting employee communication and culture-building efforts.
• Assisting with special projects related to talent acquisition, retention, and employee experience.

Professional Development Opportunities

• Attend leadership meetings when appropriate.
• Observe cross-functional collaboration between clinical and non-clinical departments.
• Participate in mentorship and coaching opportunities with hospital leaders.
• Complete a capstone project or presentation related to an operational or human resources initiative.
• Gain exposure to healthcare administration and behavioral health operations.

Connections to Academic Work

Students will have opportunities to apply concepts commonly taught in:

• Principles of Management
• Organizational Behavior
• Human Resource Management
• Business Communications
• Project Management
• Operations Management
• Strategic Management
• Finance and Accounting
• Data Analytics
• Leadership Studies
• Healthcare Administration

Interns will see firsthand how these concepts influence organizational performance, employee engagement, financial stewardship, and service delivery in a healthcare setting.

Qualifications

• Currently enrolled in a bachelor's degree program at the University of Tampa or another accredited institution.
• Pursuing a degree in Business Administration, Management, Human Resources, Organizational Leadership, Healthcare Administration, Finance, Accounting, Marketing, or a related field.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to maintain confidentiality and professionalism.
• Strong organizational skills and attention to detail.
• Desire to learn and contribute in a collaborative healthcare environment.

What Students Will Gain

This internship offers a unique opportunity to learn how business operations and human resources functions support a hospital's mission and strategic goals. Students will gain valuable professional experience, develop practical business skills, build their professional network, and gain exposure to healthcare leadership and administration.

Students who successfully complete the internship will leave with a stronger understanding of organizational operations, workforce management, business analytics, and leadership practices within one of the nation's most dynamic and growing industries—healthcare.

Tampa General Behavioral Health Hospital is committed to providing a meaningful educational experience that helps students develop the knowledge, skills, and professional competencies necessary for future careers in business and healthcare administration.