Marketing Coordinator / Executive Assistant

The Marketing Coordinator & Executive Assistant supports the hotel/restaurant leadership team through a combination of marketing, administrative, and operational coordination. This role enhances brand visibility, drives revenue through targeted marketing campaigns, and ensures smooth day-to-day executive support for management. The ideal candidate is organized, creative, detail-oriented, and comfortable working in a fast-paced hospitality environment.

Key Responsibilities:

1. Marketing Support
   • Develop, schedule, and manage social media content across all platforms (Instagram, Facebook, TikTok, LinkedIn).
   • Maintain brand consistency in all visuals, messaging, and digital assets.
   • Coordinate photography, videography, and content creation for the property, F&B outlets, and special events.
   • Support execution of seasonal promotions, holiday campaigns, menus, and special event advertising.
   • Manage the hotel/restaurant’s website updates, online listings, and reputation platforms (Google, Yelp, TripAdvisor, OpenTable).
   • Assist with email marketing campaigns, guest newsletters, and loyalty communications.
   • Monitor analytics (engagement, reach, conversion) and provide monthly marketing performance reports.
   • Maintain relationships with local partners, influencers, media, and community organizations.
   • Create branded collateral: flyers, menus, event brochures, press releases, signage.
2. Executive Support
   • Provide high-level administrative support to the COO and provide minor support to executive team.
   • Manage calendar,schedule meetings, and coordinate travel arrangements.
   • Prepare, review,and edit documents, presentations, and reports.
   • Handle confidential information with discretion and professionalism.
3. Hospitality and Guest Relations:
   • Greet and welcome, clients,and partners, ensuring a positive and professional first impression.
   • Arrange and support COO with meetings and events, including catering, accommodations, and transportation and note taking during meetings.
4. Maintain an organized and inviting office environment.
5. Communication and Coordination:
   • Act as a liaison between the executive team and internal/external partners.
   • Screen and prioritize phone calls, emails,and other communication.
   • Facilitate effective communication and collaboration within the team.

Administrative Tasks:

• Maintain accurate and up-to-date records and files.
• Monitor and manage officesupplies and equipment.
• Assist with special projects and perform other duties as assigned.

Qualifications:

• Education: Bachelor’s degree preferred.
• Experience: Minimum of 3-5 years of experience as an executive assistant, preferably in the hospitality industry or a related field.
• Skills:
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word,Excel, PowerPoint, Outlook).
• Proficient in Canva / Adobe, Microsoft Office, Google Workspace, and social scheduling tools.
• Strong knowledge of social media, digital marketing tools, and content creation.
• Ability to multitask, prioritize, and meet deadlines.
• High level of professionalism and confidentiality.
• Strong interpersonal skills and a customer-focused mindset.