Account Manager

Company Description 
At The Records Company, we offer comprehensive records retrieval services, covering medical records to insurance liens. Our custom-tailored system allows easy access to records online or via mail while maintaining utmost confidentiality. We aim to save time and money for our clients, allowing them to focus on their priorities.

Role Description 
This is a contract Account Manager role based in Hamilton, Ohio. As an Account Manager, you will be responsible for managing client accounts, providing exceptional customer service, and ensuring smooth operations. You will collaborate with internal teams to ensure client needs are met efficiently and effectively.

Qualifications 
• Client Relationship Management and Customer Service skills 
• Excellent Communication and Interpersonal skills 
• Problem-solving and Decision-making abilities 
• Organizational and Time Management skills 
• Attention to Detail and Accuracy 
• Ability to work in a fast-paced environment 
• Experience in records management or related field is a plus 
• Phone skills required