Parks and Recreation Lead Aide - Recreation Center Services

The Parks and Recreation Lead Aide - Recreation Center Support Staff duties will include, but not be limited to:

Assist in the supervision and training of part time staff and volunteers in order to provide leadership and direction.

Plan, lead, coordinate and supervise drop-in and structured programs in a multi-use community recreation center for participants (individual or groups) including but not limited to recreation and leisure programs, specialty equipment and/or events, contest/competitions/tournaments, birthday parties, etc.

Assist full-time staff with the planning of programs and the enforcement of center rules.

Supervise and ensure safety of program areas, patrons and other staff as needed. 

Maintain, organize, sanitize, issue, collect, and monitor the use of equipment and supplies in order to ensure availability, proper use, and safety. Assist with monitoring supply inventory.

Implement opening and closing procedures and conduct equipment/facility/room inspections including perform interior and exterior safety checks on a routine basis. 

Ensure that program participants have valid memberships and passes.

Initiate emergency protocols when necessary. Serve as certified First Responder

Prepare and submit incident and accident reports to immediate supervisor(s) for documentation.

Assist with compiling monthly attendance report by tracking daily attendance.

Assist with promotion of special events and programs by distributing fliers, displaying banners, posters, updating building marquee, and creating bulletin boards.

Utilize conflict resolution techniques with patrons as needed.

Transport patrons as required.

Communicate effectively, professionally and thoroughly with the public, patrons, coworkers and volunteers.

Perform indoor and outdoor set up and clean up for daily use of Recreation Center property including all programs, grounds and parking lots.

May require lifting or operating heavy equipment.

Attend formal training as assigned.

Provide facility/room tours for new patrons.

Assist Front Desk with answering phones and general questions from the public.

Open and close Recreation Center Program areas.

May serve as Facility Supervisor.

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.

• High school diploma or GED, must possess certification in a related field or 3 months of related experience and training which provides the required knowledge, skills, and abilities.
• Some locations may require a current and valid Virginia or North Carolina driver’s license in accordance with Virginia or North Carolina DMV driver’s license eligibility requirements.

This pool of applicants may fill positions for multiple locations.
The individual selected for this position will be housed at a primary site but may be scheduled between other park sites/facilities. Schedules may be adjusted seasonally and will vary weekly based on events, facility coverage, and weather.
Some assignments may require overtime or split shifts to cover operational needs.
All employees may be expected to work hours in excess of their normally scheduled hours or maybe be relocated to another location or job assignment in response to short- term department needs and/or City-wide emergencies including weekends, evenings and holidays.
Average scheduled hours up to 27 hours per week.
As a condition of employment, all part-time employees must attend P&R Connection (Department Orientation). If selected for the position, you will be provided your training date at the time of hire. Training is held from 8:30am-5:00pm, every other Friday, at the Parks & Recreation Administration Building. When an exemption is permittable, a hybrid version of the training is available, but will require training attendance on a weekend.