Confidential Investigator, Office of Employee Relations - 25518

Position Summary: The Employee Relations Compliance Investigator will support compliance requirements for investigative, administrative/operations, reassignments and accommodations teams for the Office of Employee Relations within the Division of Human Resources (DHR). Drawing on strong legal knowledge, investigative experience, organizational skills and knowledge of data systems, the Investigator will support all facets of Employee Relations with an emphasis on background investigation, arrests and reasonable accommodations processes. The Investigator will ensure that all employees, volunteers and vendors have been timely and accurately vetted to work with New York City Public School (NYCPS) students, particularly those who have been hired to meet class size reduction goals. The Investigator will ensure that all related investigative activities are efficiently and effectively completed, conduct interviews, and ensure that the various teams meet deadlines in order to ensure timely onboarding and fully staffed schools. In addition, the Investigator will support the closing of related open arrests, reassignments and suspensions to expedite the return of staff to their regular roles. The Investigator will also support the Office of Disability Accommodations with open accommodation requests, including general case management, communications and technical support, to ensure that all new and returning staff have needed accommodations at the start of the semester. Performs related work.

Reports to: Employee Relations Manager, Office of Employee Relations

Direct Reports: N/A

Key Relationships: Executive Director of Employee Relations, Offices within the Division of Human Resources, Office of the General Counsel, HR Directors, Office of School Support and Supervision, HR Connect and School Administrators.

Responsibilities

·         Ensures the background investigation processes are effectively and efficiently closed in order to fully staff schools by the necessary deadlines.

·         Assists with the background investigation process, including reviewing nominations, case reviews, communications and ongoing security clearance issues.

·         Performs related tasks for background investigations - including initial interviews with applicants, reference checks and employment verifications, in order to expedite shorter investigations.

·         Documents and records all communication with applicants and all related matters concerning character and fitness for the position.

·         Ensures that employees, volunteers and vendors have been timely and accurately nominated in NYCPS systems and tracks any nominations that may have technical issues.

·         Supports investigative activities, including case distribution and assignments, case follow-up and maintenance of all related files for applicants.

·         Ensures that the office is meeting goals set under for class reduction size regulation.

·         Handles emergency and special investigation matters, as needed.

·         Supports the Arrest and Reassignment Team, particularly at peak periods, to ensure faster processing of employees who are returning to schools. Such support may include processing visitors, reviewing arrests and reassignments, follow-up with employees and other assigned tasks.

·         Ensures compliance with all policies, procedures, regulations and standards of practice.

·         Provides compliance support for reasonable accommodations to ensure that accommodations are timely provided, particularly for new hires.

·         Works closely with school-based and district-based staff to ensure that schools have needed support for accommodations, particularly for new hires.

·         Works strategically with the various teams on workload and distribution of available staff to ensure regular coverage and efficient processing, with a focus on NYCPS employees.

·         Supports the monitoring and tracking of discipline stemming from investigations in a case tracking system to ensure a more timely return of NYCPS employees to school-based roles.

·         Provides reports for case review as needed.

·         Prepares written and statistical reports for the Executive Director of Employee Relations.

·         Utilizes various computer systems to assist in the processing of applicants, cases and data.

·         Works with confidential, high-level matters.

·         Supports other NYCPS-related work for processing applicants.

·         Supports other Employee Relations initiatives and projects assigned.

·         Works off-site, as needed. throughout the five boroughs to support any related-NYCPS events.

·         Varies work schedule to meet the needs of various stakeholders and provide coverage of events.

·         Attends citywide meetings as a representative of the NYCPS.

Qualification Requirements:

Minimum

1.    A four- year high school diploma or its educational equivalent and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made; or

2.    A baccalaureate degree from an accredited college; or

3.    Education and/or experience equivalent to “1” or “2” above.

Plus

·         Demonstrated legal experience.

Plus

In addition to meeting the minimum requirements, individuals must have two additional years of the experience described in "1" above.

Preferred

·         Knowledge of NYCPS, City and State rules and regulations.

·         Strong customer service focus and ability to collaborate across multiple offices and agencies.

·         Strong investigative experience, including interview and case management skills.

·         Strong human resources or employee relations experience, including accommodations.

·         Strong database and spreadsheet experience, particularly with Microsoft Office 365 applications.

·         Able to work flexible hours.

·         Able to multitask among various responsibilities and teams.

·         Able to occasionally travel throughout the five boroughs.

·         Excellent organizational skills.

·         Ability to make decisions and recommendations.

·         Experience managing highly confidential information of a sensitive nature. 

Salary: $63,732 - $70,105

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.

* New York City Residency is NOT Required *

We encourage all applicants from the New York City tri-state area to apply. 

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy
The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.https://nychb.teacherssupportnetwork.com/guest/ShowVacancyDetails.do?vacancyId=25518