Human Resource Clerk - Parks & Recreation

Human Resource Clerk - Parks & Recreation

Your Roles

Duties will include, but not be limited to:

• Providing administrative office duties support to facilitate onboarding and recruitment in a fast pace human resource environment. This team is responsible for recruitment/hiring/processing over 500 candidates per year.

Support Includes:

• Enter and confidentiality track personal information into human resource software tracking system. 
• Interacting daily with candidates on the phone and in person providing assistance with completing online information and in person hiring processes
• Respond to employment related inquiries from internal and external customers.
• Troubleshoot hiring challenges for candidates, employees and supervisors.
• Utilize Excel spread sheets to document and track hiring processes.
• Prepare correspondence.
• Apply City and departmental policies while ensuring compliance with governing Federal laws.
• Maintaining confidentiality
• Support departmental employee recruitment by attending a variety of job fairs and/or special programs.

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less - Individual assignments will be determined by the supervisor and could include assistance with any HR Bureau service, based on the current workloads and department needs.

MINIMUMS: High school or GED plus two (2) years experience in fields providing the required knowledge, skills and abilities, such as clerical, call center or dispatch etc.; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

The daily work shifts will alternate with a co-worker during the operation hours of 8:00-5:00 p.m.

Anticipated start date August 21st.

Sample Hours - Approximately 5 hours per day from late June to February. Approximately 6-8 hours in March to Early June.

The schedule may include occasional evenings and weekends for job fairs and special events

This position is being advertised as a pool, and applications will be used to fill current vacancies and any other similar Account Clerk II positions - in the Recruitment & Hiring Unit that become available within six (6) months from the closing date of this posting.

This is an Alpha I position, which may require reporting to work during periods of emergency or inclement weather, regardless of the City’s operational status.

The individual selected for this position will be housed at a primary site but may be scheduled between other park sites/facilities.

All employees may be expected to work hours in excess of their normally scheduled hours or maybe be relocated to another location or job assignment in response to short- term department needs and/or City-wide emergencies including weekends, evenings and holidays.

Some assignments may require split shifts to cover operational needs.

This position does not support Telework Opportunities.

Requires a current and valid Driver’s license in accordance with Virginia or North Carolina DMV driver’s license eligibility requirements.

As a condition of employment, all employees must attend P&R Connection (Department Orientation). If selected for the position, you will be provided an approximate training date at the time of hire. Training is held from 8:30am-5:00pm, every other Friday, at the Parks & Recreation Administration Building. When an exemption is permittable, a hybrid version of the training is available, but will require training attendance on a weekend.

In addition to the minimum requirements, the ideal candidate for this position will have experience listed in the preferences below. Candidates with the preferred experience should ensure the information is provide in the application.

Experience in a Human Resource hiring office
Experience in data entry/ document processing
Experience in multi-phone lines, high volume customer service trouble shooting such as call center or dispatch
Experience with appointment setting and email correspondence
Experience in employee recruitment